Privacy Policy

What is a Privacy Policy?

A privacy policy is a statement that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client’s data. In the case of a business, it is often a statement that declares a party’s policy on how it collects, stores, and releases personal information it collects. It informs the client what specific information is collected, and whether it is kept confidential, shared with partners, or sold to other firms or enterprises.

Below is a boiler plate privacy policy to help you write your policy. You as the business owner are responsible for adhering to the stated policy.

You can learn more about a privacy policy at https://en.wikipedia.org/wiki/Privacy_policy.

Boiler Plate Policy

Our Commitment to Privacy: Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect: This notice applies to all information collected or submitted on the Carriagehousemonroe.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Email address
Phone Number

The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online

Our Commitment to Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access or Correct Your Information: You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us: Should you have other questions or concerns about these privacy policies, please call us at (608) 239-0995 or send us an email at [email protected]

Policies

WARM & FRIENDLY HOSPITALITY

Maria and staff seek to provide guests with warm, friendly hospitality in a world of luxury, beauty, elegance and comfort.

SMOKE FREE INSIDE AND OUT: Carriage House is a smoke-free property in all areas, but smoking is permitted in or near your vehicle in the parking lot. Any violation of this policy will result in a $200 room cleaning fee, in addition to all rental amounts, and you may be asked to leave the property.

GUEST USE: Carriage House is for the exclusive use of registered guests and the owners. For security, comfort and privacy of all, we do not give tours or allow unregistered visitors. Guests' friends and relatives and others may browse our website for numerous photos of rooms and the property. Each bedroom accommodates a maximum of 2 guests, with exception of infants and toddlers. If you plan to hold a get-together please let us know so we can accommodate. Extra charges may apply.

CHECK-IN: 4-6 PM: WE OPEN FOR NEW CHECK-INS AT 4:00 PM. Please call or e-mail if you are going to be later than 6:00 PM to assure someone will be here when you arrive or to make arrangements to leave a key for you. BEFORE 4:00 PM, although we will try to accommodate your needs with prior notice.

CHECKOUT: By 11:00 AM we will try to accommodate your needs with prior notice

PAYMENTS

Small inns are greatly affected by cancellations. Each guest is important to us as others are turned away when you agree to rent a room or rooms. The policy: 100% of rental (minimum 1-night charge) is due by cash, check, MasterCard, Visa, Discover, AMX. at the time of the reservation. is made. Payments are paid to Bookitnow.com

*IMPORTANT - Payment policies of other online booking engines may vary from our direct reservations. The policies of other online booking services apply if you book through them.

CANCELLATIONS AND REFUNDS

A $30 cancellation fee applies to ALL reservations. Refunds of the remainder of your deposit only apply if you cancel 14 or more days prior to your scheduled arrival date or if your room rental date(s) are re-rented. If you are part of a group rental, a 30-day advance notice is required. The $30 cancellation fee may be waived if you accept a refund by a Carriage House Gift Certificate for a future stay. No refunds apply to subsequent cancellations or to no-shows. *Cancellation policies of other online booking engines may vary from our direct reservations. The policies of other online booking services apply if you book through them. Please be aware that if you make a reservation with an OTA (Online Travel Agent) you can only cancel it through them.

GIFT CERTIFICATES are perfect for all occasions. They are valid for 1 year for the amount of purchase and subject to availability and the same policies as any other payment. Please call us to extend a gift certificate, but additional rate increases apply as applicable. Order your gift certificates today on-line or call (608) 239-0995.

CHILDREN over 12 are allowed as registered guests with a parent accompanying them at all times.

CANDLES: NO OPEN FLAMES, PLEASE! Only battery-operated candles are permitted. Our fire alarms are very sensitive and our insurance prohibits candle use. Guests are responsible for any damages.

PETS

Sorry, we do not accommodate pets.

PRICES are subject to change, although you are guaranteed the price at your time of your reservation